Privacy Policy

Introduction
At www.primarymusicmaking.com, I am committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how I collect, use, and safeguard your personal information when you visit my website, interact with my services, make bookings and payments, or subscribe to updates.

My services, including bookings and newsletter subscriptions, are intended for use by adults aged 18 and over.

By accessing or using this website, you agree to the terms of this Privacy Policy. I comply with the UK General Data Protection Regulation (UK GDPR) and other relevant data protection laws.

1. Information I Collect

I collect personal data depending on how you interact with the website:

  • Contact Information: Your name, email address, and (where relevant) phone number and mailing address — provided when you contact me or register for a course, workshop, or choir.

  • Subscription Information: When you subscribe to my newsletter or updates, I collect your name and email address solely to send relevant information, with your explicit consent. Subscription is only available to adults (18+).

  • Payment Information: Payments are processed securely by trusted third-party providers (e.g. PayPal). I do not store your full payment details.

  • Booking Information: Workshop or course selection, preferences, and dates.

  • Technical Data: IP address, browser type, device data, and website usage, collected through cookies and similar technologies.

2. How I Use Your Information

I use your personal data to:

  • Provide services: Manage bookings, registrations, payments, and confirmations.

  • Communicate with you: Send reminders, respond to inquiries, and provide updates.

  • Send marketing and resources: With your consent, I may send you newsletters or emails about upcoming workshops, music ideas, or other resources.

  • Improve my website: Monitor performance and enhance the user experience.

3. Lawful Basis for Processing

Under UK GDPR, I process your personal data based on the following lawful grounds:

  • Consent: For sending newsletters or promotional communications.

  • Contract: When delivering services you’ve booked or paid for.

  • Legitimate Interest: For managing inquiries or improving my services.

  • Legal Obligation: For compliance with financial or legal record-keeping.

4. Sharing Your Information

I do not sell or rent your personal data. I may share it only:

  • With trusted service providers (e.g. email platforms, payment processors) for specific purposes related to delivering services to you.

  • When legally required, such as by court order or regulatory request.

5. Payment Information

Payments made through my website are securely handled by third-party providers like PayPal. These services comply with financial data protection standards. I do not store or access your full credit or debit card information.

6. International Data Transfers

Some third-party providers may store or process data outside the UK. Where this occurs, I ensure appropriate safeguards are in place, such as Standard Contractual Clauses, in line with UK GDPR.

Primary Music Making is based in the United Kingdom. By subscribing or using my services, you consent to your data being processed in accordance with UK data protection laws.

7. Data Retention

I keep your personal data only for as long as needed for its intended purpose or to meet legal obligations:

  • Booking/contact information: Retained for up to 6 years for record-keeping.

  • Payment information: Retained only by third-party processors for transaction purposes.

  • Marketing subscriptions: Retained until you unsubscribe or withdraw consent.

You can unsubscribe from emails at any time using the link provided in any message.

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access: Request a copy of the data I hold about you.

  • Rectification: Ask me to correct or update your data.

  • Erasure: Request deletion of your data if there’s no reason to keep it.

  • Restriction: Ask me to limit how I use your data.

  • Data Portability: Request your data in a structured format for reuse.

  • Object: Object to how your data is used, especially for marketing.

  • Automated Decision-Making: I do not use automated profiling or decision-making.

To exercise any of these rights, please contact me using the details below.

9. Security

I take appropriate technical and organisational measures to protect your personal data. However, no online system is entirely secure, so I cannot guarantee absolute protection.

10. Cookies

This website uses cookies to enhance performance and user experience. You can manage or disable cookies through your browser settings.

(For more details, please refer to my [Cookie Policy].)

11. Third-Party Links

This website may link to third-party websites. I am not responsible for their privacy practices and recommend reviewing their privacy policies before submitting any personal data.

12. Complaints

If you are concerned about how I handle your data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):

13. Changes to This Policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page and dated accordingly.

Contact Me

If you have any questions about this Privacy Policy or your data rights, please get in touch:

Kate Picken
Primary Music Making
Milton, Kirkcudbright DG6 4RB
United Kingdom
Email: kate@miltonfarm.com
Phone: 07856 531323